Before utilizing our platform, we kindly ask you to thoroughly review this policy. When you use or access our platform, you are consenting to adhere to the practices outlined in this policy. If you disagree with any term provided herein, please refrain from accessing or using the platform.
It's important to note that you are not legally obligated to provide us with any personal information.
We collect, use, and disclose your personal information when you place an order on our website. This information may include your name, address, photo, credit or debit card number, and more. We utilize this data solely for the purpose of processing your order and do not store it. Rest assured, we do not share, sell, or misuse your email address, physical address, or card number in any way. We prioritize and deeply respect your privacy and security.
You may also provide us with information through various tools, features, and applications on our platform, such as chats or calls with our support representatives or any other communication with us.
Personal Information you provide to us: This includes your contact information (e.g., name, email, physical address, telephone number) when you register an account, complete online forms, update your account details, or communicate with us.
Information Generated by Your Activity: This comprises transaction-related content, such as photos you upload to the platform or unboxing videos you share with us.
Customer Support Interaction: We retain records of your interactions with our customer support or sales departments, including text, video, audio recordings, and transcripts.
Financial Information: We may process financial information, such as credit card or bank account numbers, through third-party service providers.
Shipping and Transaction Details: Information related to shipping, delivery, postage, billing, and transactions conducted through the platform.
Survey Information: Data you provide when completing surveys.
We collect, process, and use your information for various purposes, including:
Providing and improving our services.
Enhancing your user experience.
Protecting against fraud and ensuring security.
Complying with legal requirements.
Sending marketing and advertising materials with your consent.
Collecting information mandated by applicable law.
Personal Information from Other Sources
We may collect personal information about you from third parties who have obtained your consent or from publicly available sources. For instance, photos or videos of you uploaded by other users to our platform or social media.
Our platform allows you to connect with social media platforms, granting us access to certain personal information retained by them about you. You can control this access through your social media privacy settings. If you actively mention or post about us on social media, we may use these posts for branding purposes.
We collect information about the devices you use to access our platform, including cookie data.
We are committed to the security of your information and employ industry-standard procedures to protect it. However, we cannot guarantee absolute protection and security.
Our website may contain links to other websites. Please be aware that we do not have authority over these external websites and their privacy policies. Exercise caution and review the privacy statements of these websites.
We may share your personal information if we believe it is necessary to protect the rights, property, or safety of our company, our users, or the general public.
If you find any incorrect information about you, please contact us via email, and we will promptly update it. If you wish to obtain a copy of your personal information, you can request it under applicable data protection laws.
Thank you for your trust in us. Your privacy is of utmost importance, and we are here to safeguard it.